BECOME A MEMBER?

UPGRADING MY MEMBERSHIP?

IS IT REALLY FREE?

WHY IS IT FREE?

HOW DOES MESSAGING SYSTEM WORKS?

WHAT IS SINO CREDITS?

HOW SINO CREDITS WORK?

WHAT IS THE ADVANTAGE OF ENTERING THE SITE AS A MEMBER INSTEAD OF A GUEST?

In order to reply to messages you need to become a member. As a guest you can only browse member profiles. Members also get access to a more detailed search facility, their own mailbox and lots of other benefits.

HOW DO I BECOME A MEMBER?

You first need to register by completing the registration form. To join click here.

WHAT MEMBERSHIP CATEGORIES ARE THERE? WHAT ARE THE BENEFITS OF UPGRADING MY MEMBERSHIP?

At present you have the option of either the Standard Membership level (free), or paid membership (Ruby, Jade, Diamond Membership). To find out more about the additional features from a membership upgrade, register for free then click "Packages" .

IS IT REALLY FREE?

Yes, you get Standard Membership for free:- free registration, free add placement, free photo submission, free searching of members profiles and free receipt of messages. However, if you want to contact the female members you will need to take out paid membership. To join click here.

WHY IS IT FREE?

Standard Membership for our Internet services will always be free, so that you can trial the service. You also have the option of upgrading your membership to Ruby, Jade or Diamond Membership. You can either upgrade your membership for a minimal charge, or alternately you can continue to use the Standard Membership facilities free of charge. To join click here.

IS IT LEGAL IN CHINA FOR ACHINESE LADY TO MARRY A WESTERNER?

Surely it is in compliance with the law in China.In fact, China has become increasingly open to the outside world. Comparing with the past, there are a lot more women are getting married with westerners. Meanwhile, the same case also
applies to Chinese men. There are many more interracial marriages in China now.

ARE LADIES ON THIS SITE SEEKING SERIOUS RELATIONSHIP?

We would like to emphasize that these ladies are requested to fill out accurate and authentic personal information, however, the ladies?¡¥ morality, integrity and conducts cannot be measured and assessed. Therefore, we need to remind you of
that "Your prudence is by no means redundant". According to our Terms and Conditions of Use, you are responsible for any conduct or results caused by your using our services.

WHAT MEASURES DOES SINOBRIDES TAKES TO ENSURE THE LADIES ON THIS SITE ARE REALLY AVAILABLE?

Different from other website of the same kind, SINOBRIDES has built the strict policies and procedures to ensure the authenticity of the lady's profiles submited from its service providers . We know for sure that it is the very question that you concern most, so we would spend more time telling you in detail about how we do it.

For both you and us, nothing is more important than the fact that our ladies are real and available. In this case, the ladies who want their profiles posted on our site must:

(1) Fill in an application form, provide related marriage and ID documents;
(2) Leave a telephone number with which we can contact her at any time.
None of profile sent by email will be posted. If the lady asks us to post her profile by email, we will require her to contact one of Sinobrides Service Provider and fill in an application form. If the lady can't be present to fill in the form, Sinorbides agency can do it for her with her own permission, and with agency director's signature in the same form to prove its authenticity.

Among the local dating and marriage agencies with whom we cooperate, many have been running for more than five years or even over ten years. For each agency, there are at least several thousand female members. The largest has over twenty thousand! However, scarcely, we post over one hundred chosen from the lady profiles one agency send to us for each month.

To prevent that the local dating and marriage agencies with whom we cooperate send us the false profiles, Sinobrides will directly phone the lady whose profile may cause suspect to verify the authenticity before we post her profile on our site. During the period in which the lady profiles are on this site, the agency and our customer services department always have a telephone number so that we can keep in touch with the lady. The profile will be removed if she cannot be found by phone.

As a matter of fact, it is rarely possible that any false profile provided by our agencies couldn't be found out. The reasons for that lie in the concrete facts as follows:

1. All ladies profiles as well as their photos are required to send back to our company as backup. We have certain staff mainly in charge of the verification of ladies profiles. Once found suspected, we would directly contact the lady.
2. All our male clients are supervisor of the authenticity of ladies profiles. After ladies profiles being posted online, you would probably be the one to contact our ladies by mails, by phone or even see them in person.
3. The collaboration that we establish with our agencies is long term with written contract signed by both sides. Once they are found with false ladies profiles provided, we would probably break off cooperation with them, and even make a
lawsuit.

As a Sinobrides member, you should know clearly and understand that: Sinobrides and all its service providers have been trying their best to ensure the authenticity of the ladies' info, but it is impossible for us to make thorough investigation of the
ladies' backgrounds. Please mind your dating behavior carefully. In accordance with our terms and conditions of use, you are solely responsible for your dating behavior when using our services. We are honest people doing serious business, so we regard it as our need to tell you frankly this before you use our service.

WHAT A LADY HAS TO DO IF SHE WANTS HER PROFILE TO BE REMOVED FROM THE SITE?

If a lady would like to have her profile removed due to marriage or other reasons, there are procedures in which she can have it done:

(1).Through local agencies The lady can simply contact the agency which is responsible for her profile subscription and request the removal of her profile as Sinobrides provides each agency with a management system for managing the profiles.

(2).Contact Sinobrides directly The lady can also contact Sinobrides directly for removing her profile.

Apart from the above, Sinobrides would remove the lady profiles under the following circumstances:

(1) A lady got married without informing Sinobrides.
(2) A lady has violated the 'term of use' of Sinobrides.

HOW DOES MESSAGING SYSTEM WORKS?

It works as a regular email box.

WHAT ARE THE FEATURES OF THE MESSAGING SYSTEM?

(1) Efficient

Most of the Sinobrides Service Providers, also known as "Sinobrides agencies", work seven days a week. Hence, if you send your letter at the office hours in China, the lady whom you write to will probably be informed by our agency by phone in a few minutes! So, you don't have to be surprised if you have your lady's reply in such a short while!

(2) Overcome the language barrier

This service is most beneficial to the ladies who can not speak/write fluent English. We guarantee that the lady you write to will fully understand your letter as FREE TRANSLATION SERVICE will be provided for her during the correspondence,
so, you don't have to worry about the language barrier.

(3) High possibility to get a positive reply

The ladies do not have to pay for reading and replying to your mails. So the financial aspect will no longer be an issue for them and they are more willing to get to know someone new. So there is a higher possibility for success.

(4)Free of technical problem

Some of our ladies are not good at computer and surfing the net, or don't even have an e-mail account. These ladies can then, with the help of the professional staff and the equipment in the agencies including computers, scanner, color printer, receive and reply to your Express-message system letters with no technical problems!

(5)Safe

Since the translators have to go over the mails, in many cases, both the male members and the ladies find it more secure when writing to someone new as they understand that the translators can notice any parties who may be suspected of deception. Therefore, the Express-message system Mail Service is actually comparatively safe.

(6) Cultural Issue

Many of our ladies do not have experience of involving with foreigners, hence, they may have to overcome cultural problems which are not previously expected. In this case, they may look for help, advices and tips from the agencies for bettering the relationship.

HOW MUCH DOES IT COST TO SEND OR RECEIVE MESSAGES?

We deduct one credit from your account for each mail you send or receive.

CAN I PUT MY PERSONAL INFORMATION IN A MESSAGE SUCH AS AN EMAIL ADDRESS?

Yes, you can do this. But if you decide to put your email in your mails and ask your lady to write back to your personal email box, please make sure that her English is good enough to write decent English. Evidently, she need get access to computer to surf Internet, for, not all ladies in China have a personal computer. Or, you will probably put your lady into embarrassment. Your love will go by and you will be regretful.

Maybe you agree that it is not so difficult to communicate face to face, and that two persons from different countries and different cultures fall in love naturally. Yet, decent English is necessary when it comes to writing English letters.
Our message system service, does not only deliver your letters to yourlady, but offer the free translation services for her as well, when she has language Problems. This is why our ladies like their gentlemen to use message system to write to them, especially those whose written English is not good enough or who do not have a computer available.

CAN I ASK FOR REFUND IF I AM NOT SATISFIED WITH A LADY REPLY?

Sorry, you cannot do this.

The message system service works on an 'as is' basis, so we cannot decide the content in ladies replies, neither do we have right to change their content. We can only ensure you the authenticity of ladies replies, not the satisfactory replies you would get.

WHY DO I NEED TO PAY FOR EACH REPLY FROM A LADY?

Maybe you have noticed that the message system service provided by our site has a huge difference from that in other site of the same kind. That is, when using our message system Service, whenever you send or receive a mail, one credit will be deducted from your account. So, it is not free to receive replies from the ladies.

WILL I MY CREDIT BE DEDCUTED IF A MESSAGE DOES NOT GO THROUGH?

No, we have advanced system with mail-monitoring functions . If your mail doesn't send out successfully, that monitoring system will alarm our staff in time.

CAN I ATTACH PHOTOS?

Yes, you can attach up to 3 photos in JPG formats in your message system mail. Please note that you shouldn't enclose files in other formats in message system mail

IS THE MESSAGE SYSTEM THE ONLY WAY TO GET I IN TOUCH WITH A LADY?

Of course not. In fact, our message system service merely provides an option for communication between you and the ladies.
Absolutely there are other ways for you to contact the lady, for example, you can view the lady's contact info. and correspond with her directly.

If you are overseas Chinese and you know Chinese, surely there will be no language barrier between you and the ladies.
In this case, we would highly recommend you to view ladies address directly instead of communicating with them through our message system service.
With their contact info. you can not only contact them directly by phone or emails, but also save lots of money.

HOW CAN I DO IF A VIEWED CONTACT DETAIL IS INCORRECT

There are occasions that some ladies didn't notify the ocal agencies the change of their contact info, or they no longer need our service, so it is possible that the address you viewed is incorrect or inaccessible.
If you suspected the contact info you obtained is not valid, please be sure to report to us within three months after you viewed it.
We will contact the local agency for verification.

According to our Term of Use, Sinobrides reserves the right to reject your inquiry for ladies' updated contact info after three months.
You are not encouraged to complain a lady is not available or her address is not valid anymore after a long period.
Hope you can understand that it is unreasonable and unable for us to guarantee the lady is available or the contact info you obtained are valid forever due to many unexpected factors.

WHAT MEASURES DOES SINOBRIDES ADOPT TO MAKE SURE THAT THE AFFILIATED AGENCIES CONFORM TO PRINCIPLE OF HONESTY WHEN HANDLING THE MAILS?

(1) Regular Phone Interview

The Sinobrides Staff regularly contact with the ladies to interview them for their opinions toward the affiliated agencies.
This is an effective way to find out if the agencies have followed our procedures if they have any misconduct.

(2) Random Mail Checking.

The Sinobrides staff would randomly check on the mail that the ladies send out through the affiliated agencies.
We may make a phone call to the ladies without the agencies?¡¥ knowledge in order to make sure that no fake mail is sent to our male member.

(3) Suspicious Cases

We value our members' opinion and put tremendous efforts on investigating any suspicious cases.
We would carry out thorough, prompt investigation to find out if the suspicious case is misconduct or only misunderstanding.

(4) Staff ID

We monitor all the staff in all our affiliated agencies.
Each of these staff members has their own User ID which is used forlogging into to the Sinobrides mail forwarding system.
Besides, in each mail which the ladies send and receive, there will be an ID of the responsible staff indicated.
So, if there is a certain problem with a particular mail, we can find out the responsible staff efficiently.

WHAT'S THE NEW U.S. LAW IMBRA ?

The new U.S. law takes effect on Mar. 6, 2006, and many of our clients asked us how this new law would affect them?

The law named "International Marriage Broker Regulation Act of 2005" mandates the international dating agency shall first collect background information from each U.S. client who seeks his future foreign lady fianc¡§|e or spouse from the site.
And then provide a copy of his personal disclosure to the foreign lady national in her primary language and have her consent signed in a written or electronic form before they can start a communication and relationship.

The law aims at offering protection for immigrant women by allowing them to review a potential gentleman suitor's background before starting a relationship, and thus eliminate the potential for abuse in cross-cultural marriages.

DOES SINOBRIDES.COM COMPLY WITH THIS LAW?

Don't worry, Sinobrides complies with this new law.

It is our principles that we will comply with all applicable and relevant laws of all countries where we operate. We have made smooth adjustment for both our U.S. clients and our ladies, and our operation complies with this new U.S. law, so our U.S. clients shall not worry.

Those non-US clients can continue using our service as before,
as this law is not applicable for them.

If you are a U.S. client, it's our suggestion that you DO NOT use an introduction service which does not comply with this new law. If the US client finds a life partner and applies for a fianc¡§|e visa to bring her into the US, the consular official will be required to ask for specific details as to how the two met. If they met via an introduction service they will be asked whether the service complied with the law. If they meet via non-compliant services, their visa applications will be rejected.

I AM A U.S. CLIENT, HOW THE NEW U.S. LAW IMBRA WOULD AFFECT ME?

If you are a USA Client, do not worry, as Sinobrides's operation complies with this new law. If you are a non-USA client, this
law is not applicable for you, so it will not affect you.

WHAT DOES 'U.S. CLIENT' MEAN?

According to the law, the term 'United States client' means a United States citizen or other individual who resides in the United States and who makes a payment or incurs a debt in order to utilize the services of this site.

I AM A NON-USA CLIENT, THIS LAW WOULD AFFECT ME?

If you are a non-USA client, this law is not applicable for you, so it will not affect you.

WHAT DOES SINOBRIDES DO TO COMPLY WITH THE LAW?

We have made our compliance with the law as smooth as possible, and thus reduce the possible impact on our sincere clients and our ladies.

On our U.S. clients' side:
We have an advanced mechanism in place and you will need to fill in the electronic disclosure form only ONCE when you communicate with ladies of our site. Every time you want contact a new lady, your personal disclosure form will be translated into the lady's native language (Chinese) and delivered to her through our service provider which the lady comes from. When the lady agree and sign to approve, then you can view her address or start communication through our message system service.

On our ladies' side:
Ladies will need to sign the personal disclosure form provided by a U.S. client who is interested in contacting her. Please rest assured that it would NOT be difficult for our ladies to sign your release form, because Sinobrides can get connected with our ladies easily! They are real persons coming from our service providers, so it is easy for our ladies to obtain the translation version of your release form and signed it personally. Therefore, you need not worry if your communication with your favorite lady will be affected a lot.

IF I HAVE STARTED A RELATIONSHIP WITH A LADY ON YOUR SITE BEFORE MAR. 6, 2006, THIS NEW LAW WILL AFFECT ME?

If you are a Non-US client, surely your communication with the lady will not be affected.

If you are a U.S. client and you had already obtained the lady's personal contact information and started communication before the effective date of this law, you shall not be affected by this new law.

IS IT SAFE?

Your safety and confidentiality is our primary concern. Sinobridesoperates using a confidential e-mail system to ensure that your identity remains anonymous. In this way your e-mail address and all contact details are concealed. (Contact is via a Membership Number and we forward your mail anonymously to your e-mail address). You only choose to reveal your identity or any other personal contact details, if and when you are sure that you want to. In order to help you stay safe we have also compiled some basic dating safety tips on our dating safety page. To join click here.

ARE MEMBERS SCREENED?

As we operate on an anonymous e-mail system where your identity is concealed, we do not screen applicants. We do however test to ensure that the member has entered a valid e-mail address before we post their details. To join click here.

HOW WILL MY DETAILS REMAIN CONFIDENTIAL?

Sinobridesoperates using a confidential e-mail system to ensure that your identity remains anonymous: - your e-mail address and all contact details are concealed. (Contact is via a Membership Number and we forward your mail anonymously to your e-mail address).

WILL MY DETAILS BE PASSED TO ANY OTHER ORGANIZATIONS?

No, your confidential details remain just that, confidential. We will not pass on your personal details or e-mail address to any other organization. To join click here.

WHAT IS SINO CREDITS?

Sino Credit is used for contacting your favorite lady, sending her flowers and viewing her address at Sinobrides.com.
With Sino Credit, you don¡¯t need to go through the complicated payment procedure every time when you write and read the letter to your lady and view her contact address.

HOW SINO CREDITS WORK?

A. For members who only purchase letter
When you send or receive a letter from the lady one credit will be removed from your account automatically. Yet, it¡¯s always free to receive admire letters from lady. Which also means it cost one credit to send or receive a letter. When you have no more credit left you can¡¯t send any letter to your lady through Sinobrides.com. Moreover, You can only get a message which tells you have a new letter from your lady (Lady¡¯s ID number will be shown ) at your Sino mail box.
Please note that free starting credits have been discontinued from April, 01, 2007.

B. For those who only want to flowers
Dear members, you can simply click the Purchase button to buy flowers. For using this service you will only be debited the price of the flowers you choose.

C. For members who purchase our selected package
Once you purchase our selective package you will have 3 different Sino Credits which are for letter, flower and contact. These 3 kinds of Sino Credits will be shown on your Sino Account Messages, Flowers and Contacts.

Credits for Messages
It works the same way as A. (For members who only purchase messages)

Credits for Flowers
The number after Flowers is the number of the ladies which you can send flowers to or the numbers you can send to the same lady. When it shows Flowers 2 it means you can send 1 bouquet of flowers to two different lady or send 1 bouquet of flowers to the same lady twice.

Credits for Contacts
Your credits for Contacts is shown after Contact. It allows you to view lady¡¯s contact details such as email address, phone number and postal address.

The number shows how many contacts you can view. When it is Contact 8 it means you can view 8 different lady¡¯s contact details. However, you can view twice contact for the same lady to ensure you note them down correctly.